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SHIPPING POLICY

POLICY FOR PHYSICAL PRODUCTS

 

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days.

  • Express Shipping: Delivery within 2-3 business days.

  • Overnight Shipping: Next business day delivery (available for certain regions only).

Shipping times are estimates and may vary depending on your location and unforeseen circumstances like weather delays or carrier issues.

3. International Shipping

We currently ship to [ INDIA ONLY ]. Domestic shipping rates vary by destination and will be calculated at checkout.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment via the link provided in the email or directly on our website.

5. Shipping Restrictions

We do not ship to P.O. boxes or military APO/FPO addresses at this time. Please ensure the shipping address provided is correct to avoid any delivery issues.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us immediately at [ storecrafter137@gmail.com ]. We will work with the shipping carrier to resolve the issue and ensure you receive your items or a replacement.

7. Shipping Delays

In rare cases, there may be delays due to high order volume or carrier service issues. If there is a significant delay in the shipment of your order, we will notify you via email.

8. Returns and Exchanges

If you need to return or exchange an item, please refer to our [Return Policy] for details on how to process a return.

For any other questions regarding shipping, feel free to contact us at [ storecrafter137@gmail.com ]. We’re here to help!


Digital Product Delivery Policy for [ STORE CRAFTER ]

Effective Date: [1 Oct 2024 ]

At [ STORE CRAFTER ], we offer a range of digital products and services that are delivered electronically. This Digital Delivery Policy explains how and when digital products will be made available to you after purchase.

1. Order Processing Time

All digital product orders are processed automatically once payment is confirmed. You will receive access to your purchased digital products almost immediately. Processing times may vary slightly depending on factors such as payment verification or system performance, but typically:

  • Standard Processing: Instant to [ 30 minutes].

  • Delayed Processing (if any issues occur): Up to [ 24 hours ].

2. Delivery Methods

Digital products will be delivered using one or more of the following methods:

  • Download Link: You will receive a download link via email to access your digital product after the purchase.

  • User Account Access: If you have an account with us, your purchased digital products will be accessible from the "My Account" or "Downloads" section after logging in.

  • Email Attachment: For certain products, we may send the digital file as an attachment to your registered email address.

Please ensure that the email address you provide during checkout is correct, as this is where delivery information will be sent.

3. File Formats and Compatibility

We offer digital products in a variety of formats, including but not limited to:

  • PDFs

  • MP3s or WAVs for audio files

  • MP4s for video content

  • ZIP files for bundled content

Please ensure that your device is compatible with the file formats offered. We are not responsible for incompatibility issues with your device or software.

4. Accessing Your Downloads

After completing your purchase:

  • You will be redirected to a download page, or you will receive a download link via email.

  • If you have registered an account, you can log in to access your digital products at any time.

  • Download links are generally available immediately and are valid for [ 30 days], depending on the product.

5. Digital Product Restrictions

By purchasing a digital product from [Your Website Name], you agree to the following terms:

  • Non-transferable License: Your purchase grants you a personal, non-transferable license to use the product. You may not share, distribute, resell, or sub license the product.

  • Single User License: Unless otherwise specified, your purchase is for use by a single user.

6. Refunds and Cancellations

Due to the nature of digital products, all sales are final. Once the digital product has been downloaded or accessed, it cannot be returned or refunded. However, we are committed to customer satisfaction:

  • If you encounter any issues with the download or the file is corrupted, please contact us at [insert contact information], and we will provide assistance or offer a replacement if needed.

  • For more information on our refund policy, please refer to our Refund Policy ( https://www.storecrafter.shop/refund-policy )

7. Failed Delivery

If you do not receive your digital product:

  • Please check your spam or junk email folder.

  • Ensure that the email provided at checkout is correct.

  • If you are still unable to access the digital product, please contact us at [ storecrafter137@gmail.com ], and we will assist in resolving the issue.

8. Security and Protection

We take the security of our digital products seriously:

  • Your download link will be unique to you and may be restricted by time or the number of downloads to prevent unauthorized sharing.

  • We recommend keeping a backup of the downloaded file, as access to the download link may expire after [30 days]

9. Updates to Digital Products

Some of our digital products may be updated or improved over time. If an update is made to a product you’ve purchased:

  • You may receive access to the updated version at no additional cost, depending on the product’s terms.

  • We will notify you by email if new versions are available for download.

10. Contact Us

If you have any questions or concerns regarding your digital order or this Digital Delivery Policy, please feel free to contact us at:
 

Note: This digital delivery policy is designed as a general template. Please customize the details (such as download limits, delivery methods, and contact information) to reflect the specific policies of your digital eCommerce store.


 

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